Welcome to Anglesea by Bangalay

We are looking forward to your arrival at Anglesea by Bangalay!

Please find below information and instructions relevant to your stay.

Contact Numbers

Bangalay Villas Reception 02 4448 7729
After hours/emergency (call or text) 0419 152 233

Reception Hours

9am – 5pm

Check-in

3pm

Check-out

9am

Bangalay Dining

Bookings are essential, please call 4448 7729 or make a reservation online

OPEN DAILY
8am – 12noon
(Kiosk/takeaway service only)

MONDAY, THURSDAY & FRIDAY
Dinner 5pm – 8:30pm

SATURDAY
Lunch 12pm – 2:30pm
Dinner 5pm – 8:30pm

SUNDAY
Lunch 12pm – 2:30pm

CHRISTMAS – NYE TRADING
Wednesday 23rd Dec 5pm – 8:30pm
Wednesday 30th Dec 5pm – 8:30pm
Friday 25th Dec 11:30am – 2:30pm
Saturday 26th Dec CLOSED
Friday 1st Jan CLOSED

SUMMER EXTENDED TRADING HOURS
2 January – 25 January
Open 7 nights a week
Bar from 4pm
Dinner from 5pm

Shoalhaven Heads

With its spectacular coastline, untouched wilderness, quaint villages, vibrant cultural scene, and some of Australia’s top culinary and wine experiences; the Shoalhaven is teeming with places to explore and things to do.

Bangalay is proud to partner with local businesses to provide Bangalay guests with a diverse and exciting array of experiences, all within a short drive. Our concierge can assist you to plan and book recommended experiences to ensure you see the best of the Shoalhaven during your stay.

Emergency Information

Fire

A fire blanket and extinguisher can be found in the kitchen pantry to the right of the stove.

Blackouts

In the event of a blackout there will be two emergency lights which will be activated, these lights will turn off once power is restored.

There is a torch located in the laundry cupboard.

Staff will be monitoring the power outage information provided by endeavor energy and can provide updates on when the issue is likely to be resolved.

Please refer to www.endeavourenergy.com.au for up to date information or call our out of hours number 0418446754

We ask guest to be mindful about leaving their villa during a night time blackout as the external garden lighting will not be working.

In the event of a power outage outside the control of Bangalay Luxury Villas management will aim to ensure guests are kept informed and comfortable however no refunds will be provided.

Anglesea Policies

Check-in/out

Early Arrival

Early arrivals may be granted upon request, based on availability. A guest who requires a room prior to the standard check in of 3pm is recommended to include the previous night when making a reservation. An additional fee of up to 100% of one night’s room rate may apply for arrivals before 3pm.

Early Departure

An early departure fee may be imposed on guests departing prior to their scheduled departure date. Full night charges for the entire stay will apply for early departures on non-refundable bookings, and/or during peak periods. Please contact us for further information.

Late Checkout

Guests checking out after 9am will be charged a fee of 20AUD per hour until 5pm. Check-outs after 3 pm will incur a full night fee. Late checkouts after 9am can only be confirmed the morning of departure.

Occupancy and Bedding

We can accommodate a maximum of eight adults..

Extra Bedding

Porta cots are available. Please contact us prior to your stay to make arrangements.

Housekeeping

Anglesea does not have a daily housekeeping service.

For stays longer than 5 days an interim clean will be done in the middle of your stay.

Pets

As your holiday home is pet-friendly by application, you have agreed to follow our guidelines below in order for your stay to be more enjoyable.

Your dog(s)has had any long toenails clipped as these will scratch the wood floor.
Long haired breeds have been clipped.

Your dog is not a ‘barker’ that will bark for long periods, especially if left alone by day or night.
Your dog is toilet-trained and will only ‘go’ outside the building and you will pick up all mess before departure.

Your dog does not chew furniture. (loss of bond)

A maximum of 2 dogs is allowed.

Your dog is reasonably considered to be a small breed of dog and is not a medium or large breed at puppy age.

No pets are allowed in beds or on furniture and house linen must not be used on pets. Dog hair or dog stains found in beds or on linen or furniture will mean loss of entire bond as items may have to be replaced or at least be especially cleaned.

Guests must supply all doggy bedding and food/water bowls, and all other essentials such as lead and towels.

Wet dogs are not allowed inside at any time and failure in this regard may also lead to extra cleaning to remove any smell and therefore loss of entire bond.

Removal of sand is best done on the grass verge outside or after entering the property via the car port. (Take door remote control with you when beach walking.)

If your dog digs in the garden please repair any damage.

Don’t leave your pet alone all day.

Dogs must not be left inside when you go out.

Council regulations (currently) only allow off-leash 200m north of the surf club main beach entrance. Dogs must not be taken south of the surf club as this is a bird sanctuary. Parts of the Shoalhaven River adjacent the Shoalhaven Heads pub are also off leash areas. Please check as we take no responsibility for ranger fines. All dog waste must be picked up. Bags are normally available from a dispenser machine at the north end of the surf club car park.

The Shoalhaven Heads vet offers 24-hour emergency service and can be reached on 02 4448 562.  

Alternatively, the Berry vet can also be reached on 02 4464 1899.

Cats and other pets are not allowed.

Age Requirements

Guests must be 18 years or older with photo identification to reserve a room.

Smoking

The House, all villas and public spaces are 100% non-smoking. A $500AUD cleaning fee will be charged to any guest who violates the smoking policy.

Gatherings and Noise

Please note this home is a family home and not a ‘party house’ and any such activities are strictly prohibited.

Any gathering, celebration or entertaining permitted at the property must not conflict with residential amenity and must comply with all other requirements.

Guests are responsible to ensure all visitors comply with these policies.

Fire Works

Fireworks of any kind are not permitted on the property. Fines apply.

Garbage + Recycling Bins

Bin collection occurs Wednesday morning. If you are staying with us at this time, we ask you to place the bins out on the Tuesday night for collection early the next morning.

Departure Checklist

We hope you have enjoyed your stay and thank you for choosing to stay with us.

Please ensure you have departed by 9am on your day of departure unless prior arrangement has been made.

We ask that you kindly observe the following prior to your departure:

  • Remove all items from fridge and freezer
  • Remove all items from pantry
  • Remove all rubbish from inside bins and place in outside garbage bins
  • Ensure BBQ is clean and turned off
  • Ensure air-conditioning and/or heating is turned off
  • Please stack dishwasher and turn on before leaving
  • Ensure all windows and doors are closed and locked
  • Turn off all exterior and interior lights
  • Replace any moved furniture to its original position
  • Ensure you have packed all personal belongings
  • Report any spillage, breakage, damage or malfunctions of appliances/equipment to reception
  • Return keys to reception

We thank you again and wish you a safe journey home.

Payment, Cancellation and Gift Certificates

Property Cancellation Policy

Cancellation fees are payable within 14 days of cancellation of the booking.

Payment

Third party credit card payments require completion of hotel issued credit card authorisation form. This must be arranged with the hotel prior to arrival. Guests paying cash will be asked to pay full accommodation rates plus $100 AUD bond per stay for incidentals. The unused portion of the bond will be refunded at checkout.

Currency

Additional fees will be incurred for payment from an international credit card.

Credit Cards

Credit card holder must be physically present at reception desk to provide credit card payment. For security reasons please do not provide credit card details through email. Please either call us or use the online booking system via our website. A credit card will be pre-authorised at check in. If the room is prepaid, the pre-authorisation will be $100AUD per night.

Cheques

Personal cheques are not accepted for payment. In addition, Bangalay does not offer cheque cashing services.

Gift Certificates

To purchase or redeem a gift certificate, please contact the hotel directly during business hours from Monday through Friday.