Frequently Asked Questions
What time is check in and check out?
Check in time is 2pm and check out time is 10am.
Can I have an early check-in / late check-out?
We can only offer early check in or a late check out when available in order to ensure we maintain the highest standard of service possible. Guests who stay beyond check out time without a prior arrangement confirmed will be charged an additional departure fee.
Is there a minimum stay?
Weekends require a 2 night minimum stay. During peak holiday times there is a minimum 3 night stay.
Are cots available for the villas?
Porta cots are available for all villas at no additional cost.
Do you offer babysitting services?
We do not offer a babysitting service however we can provide a list of recommendations. Please contact our reservations team for more details.
Are there safes within the villas?
There are safes in all our villas.
Do you have beach access?
Bangalay is located just a few hundred metres from the beach at Shoalhaven Heads. Take the boardwalk out past the restaurant and through the gate and you will find yourself at the carpark to the beach.
Do I need to bring my own towels or sheets?
No, we will provide you with sheets as well as beach and bath towels.
Do you cater for people with mobility impairments?
Yes, we have 2 x 2 Bedroom Garden View wheelchair accessible Villas which meet the Australian Standard 1428.1. We can also arrange hire for shower aids and other assistive devices on request. The local Surf Life Saving Club have a beach wheelchair, allowing you to get down onto the beach and is located only 100 metres from the Villas. There are a series of great footpaths connecting many parts of Shoalhaven Heads village and the town is relatively flat.