Nothing is more important to us than the health and safety of our guests and team. We’re committed to ensuring your time with us is as safe, comfortable and stress free as possible. We understand in these current times things can change quickly at any time. If you are feeling unwell or showing any signs of illness please stay home. Call us on 02 4448 7729 as soon as you know you cannot visit us, and we’ll do what we can to move your booking to another time that suits you. See our full booking terms and conditions here.
How we are keeping you safe
Check-in: Our Check-in process is completely contactless. We will send you an SMS with your check-in details when your Villa is ready. You will also be asked to check-in using the NSW Government QR Code System which is located at the entrance to Bangalay Luxury Villas.
Public spaces: All shared spaces are sanitised regularly, and numbers are restricted to ensure social distancing. We’ll also ask you to check-in so we can keep thorough records.
Our team: All our staff have been provided with information and training on COVID-19, including when to get tested, physical distancing, wearing masks and cleaning.
Bangalay Dining: Our restaurant is COVID-Safe registered and adhere to strict safety guidelines. We also restrict numbers to ensure social distancing and use of disposable menus. You will also be asked to check-in using the NSW Government QR Code System which is located at the entrance to Bangalay Dining.
Frequently Asked Questions
Are the villas fully self-contained?
- Kitchens with full sized fridges, ovens, cooktops, coffee machines, dishwashers, detergents, surface spray and cleaning equipment.
- European laundries, irons, ironing boards, vacuum cleaners and brooms.
- Our villas have keypad entry and we can provide remote check-in.
Do the villas receive daily housekeeping?
What dining options are available?
Bangalay Dining will be offering extended hours for takeaway during the current lockdown.
Coffee and Grab & Go Pastries 7:30am - 2:30pm Daily
Breakfast Takeaway 7:30am - 11:30am Daily
Lunch Takeaway 12pm - 2pm Daily
Dinner Takeaway 4pm - 7pm Friday
Bangalay at Home available for pick-up from 4pm Friday and 12noon Saturday and Sunday